At Haag-Streit, we understand how important it is for your clinic or practice to run seamlessly without interruption to your service. While we are proud to say that our products are the gold standard, naturally, service issues can still arise, which may lead to your perimeter needing to be repaired by a service expert.

If you have an issue with your perimeter and don’t have an existing service contract, our service engineers can come and undertake a one-off callout to give your device a full inspection and endeavour to fix the issue on-site, resulting in minimal downtime.

If you are looking for a simple, cost-effective way to protect your investment, our Extended Manufacturing Warranty is the perfect option. All Haag-Streit perimeters are provided with a two-year warranty, as standard. Haag-Streit is now offering the option to take out an extended warranty against any manufacturing defects for up to five years, with up to ten years offered for specific solutions.

Haag-Streit provides a range of tables and furniture which are specifically designed for your perimeter. Once you have selected your chosen table, this can be included as part of your service contract, along with your device.

Your table needs to remain in optimal condition to fully-support your ophthalmic device. A service contract will provide cover in case of any failure, ensuring there is minimal disruption to your clinic or your patients.

Haag-Streit provides professional and effective EyeSuite support. Delivered on-site or remotely, we support you so that you can fully benefit from our latest releases while focusing on your clinical practice. From managing updates and maintenance to answering questions, our software engineers are here to help.