/ Services & Support / Global services

Haag-Streit DICOM Support

What is DICOM Support?

Seamless integration for reliable data flow

DICOM (Digital Imaging and Communications in Medicine) is the global standard for medical imaging data. With Haag-Streit DICOM Support, your diagnostic devices integrate seamlessly into your hospital or clinic IT environment.

Our experts provide both remote and on-site assistance – from initial setup to troubleshooting – ensuring reliable and secure communication with PACS and other systems.

What is included?

When you choose Haag-Streit DICOM Support, you benefit from:

  • Expert labor time (per hour)
  • Standard handling fee.

What isn’t included?

  • Hardware upgrades
  • Wear parts, spare parts, & consumables
  • Travel costs & expenses
  • Transport costs, taxes, or duties
  • Loaner units.

DICOM Support portfolio

Haag-Streit DICOM Support is available for all systems with a valid EyeSuite version. This means:

  • Coverage from delivery until end of support
  • Available across our full diagnostics portfolio
  • Flexible support on-site or remotely.


To request the service, simply contact your local Haag-Streit representative who can provide details on availability and pricing.